Livingston Designer Outlet

TV ad to relaunch the outlet after its redevelopment


After a multi-million pound redevelopment, Livingston Designer Outlet needed people to see it differently, and we made the TV ad that repositioned it as a high-end place to shop.

What we did

  • Concept development
  • Scriptwriting and storyboarding
  • Creative direction
  • Casting a lead model, pianist and 30+ extras
  • Styling and make-up
  • Large-crew shoot

The brief

Livingston Designer Outlet had just been through a multi-million pound redevelopment. They wanted to show off the improvements, and beyond that they wanted to change how people thought of the place, so that it was seen as a high-end shopping experience.

The idea

The advert needed to feel aspirational, but it also needed to feel attainable, because if you push that kind of thing too far people decide it isn’t for them. So we highlighted the improvements in a subtle, classy way and let the look of the ad do the talking.

The production

This was one of our bigger shoots, with a crew that included a stylist, a make-up artist, a gaffer (who runs the lighting), a producer, a director of photography and a director, and a cast that included a lead model, a pianist and more than 30 extras.

The result

The finished advert hugely surpassed the client’s expectations.

More of our Retail TV ads

Wondering what an ad like this costs?

It depends on the idea, but we can explain what drives the price before you commit to anything.